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LEADERSHIP
Twenty-first century shifts in globalization, technology, and customer expectations require new leadership skills and abilities. Old ways of leading are obsolete. 21st century leaders must engage the mind, hearts and hands of all employees and teams.
What has Changed?
20th Century Leadership |
21st Century Leadership |
Domestic focus |
Global focus |
Hierarchical organizational structures |
Virtual and network organizational structures |
Clearly defined operating procedures |
Fluid and customized processes |
Well developed, monitored and approved communication |
Instant and 24/7 information flow |
Employee base of similar skills and knowledge |
Employee base of specialized knowledge |
Long-term employment loyalty |
Short-term employment contract |
Here are some of the pressing leadership questions we address:
What do I need to do to be the best leader I can be?
What changes, innovations, and shifts do I need to be aware of?
How do I gain trust and respect up, down, and across the organization?
How do I motivate people to serve the best interest of the organization?
How do I help people make decisions aligned with strategy?
How do I create personal accountability at all levels?
How do I achieve more results without burning people out?
How do I build cohesion and collaboration within and across teams?
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"The ultimate test for a leader is not whether he or she makes smart decisions and takes decisive action, but whether he or she teaches others to be leaders and builds an organization that can sustain its success even when he or she is not around. The key ability of winning organizations and winning leaders is creating leaders."
Noel Tichy in The Leadership Engine (2002) |
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